Refund policy

Refund Policy

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, scent preference, or any other reason once an order has been placed.

Damaged, defective, or incorrect items

If your order arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery at bradycampbell628@gmail.com. Please include your order number and a clear photo of the item and its packaging. If we confirm the issue, we will send a replacement or issue a refund to your original payment method.

Order changes and cancellations

Contact us at bradycampbell628@gmail.com as soon as possible if you need to change or cancel an order. We can only do this before the order has shipped.

Shipping issues

If your package is lost or significantly delayed, contact us and we will work with the carrier to resolve it.

Questions? Email bradycampbell628@gmail.com. We reply within 1–2 business days.